55 bd Privacy Policy
Your personal information matters greatly to us. This document explains how 55 bd collects, uses, and keeps your information secure.
Introduction and Applicability
This privacy policy applies to all users of the 55 bd platform. When you use the 55 bd website, create an account, make a deposit, or use any of our services, you voluntarily agree to the terms of this policy.
55 bd places the highest importance on user privacy. We do not sell your personal information to any third party, nor do we share it without authorisation. Alongside reading this policy, we recommend reading our Terms and Conditions, as both documents together form the complete legal framework governing the relationship between you and us.
This policy may change at any time. If changes are made, the updated date will be noted on the website. It is your responsibility to review this policy regularly.
What Information Is Collected
55 bd collects information from you at various stages. This information falls into two main types — information you provide directly, and information collected automatically while you use the platform.
2.1 Information You Provide Directly
- Full name and date of birth (for age verification — minimum age is 21)
- Mobile number and email address
- Residential address
- ID document details (National ID or passport — for KYC verification)
- Mobile banking account details (bKash, Nagad, Rocket, Upay)
- Username and password provided at account creation
2.2 Information Collected Automatically
- IP address and device type
- Browser type and operating system
- How long you spent on the site and which pages you visited
- Transaction history and betting activity
- Cookie and local storage data
Purpose of Using Information
Collected information is used only for specific purposes. 55 bd never uses your information unnecessarily or sells it to third parties.
| Purpose | Explanation |
|---|---|
| Account Management | Registration, login, password recovery, and account verification |
| Transaction Processing | Completing deposits and withdrawals, and ensuring transaction security |
| Customer Support | Providing assistance via live chat and email |
| Fraud Prevention | Detecting suspicious activity and protecting platform security |
| Responsible Gambling | Monitoring playing habits to provide support or apply limits where needed |
| Contact | Notifying you about bonuses, offers, and important updates |
| Legal Obligations | Complying with applicable laws and regulations |
Data Security Measures
55 bd uses industry-standard technical and organisational measures to keep your personal information secure.
4.1 Technical Security
- Data transfers are secured using SSL (Secure Socket Layer) encryption
- Strong hashing algorithms are used for storing passwords
- Firewall and intrusion detection systems are in place at the server level
- Regular security audits are conducted
- Sensitive data is stored in encrypted form
4.2 Organisational Security
- Only authorised staff have access to personal information
- All staff are bound by confidentiality agreements
- Data protection training is provided on a regular basis
- Users are notified in the event of a data breach
Please note, however, that complete security on the internet cannot be guaranteed. It is therefore your own responsibility to keep your account password private and to avoid logging in on unfamiliar devices.
Cookie Policy
55 bd uses cookies to ensure the website functions properly and to improve the user experience.
5.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and security
- Functional Cookies: Remember your preferences and settings
- Analytical Cookies: Monitor site usage to identify areas for improvement
- Security Cookies: Detect fraudulent activity
You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent you from using certain features of the site.
Data Sharing and Third Parties
55 bd does not sell your information. However, limited information may need to be shared in certain specific situations.
6.1 Situations Where Data Is Shared
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions
- Technology Service Providers: Trusted technology partners for operating the platform
- Legal Authorities: In cases of court orders or legal obligations
- Fraud Prevention: Notifying relevant authorities in cases of serious suspicious activity
When sharing information with third parties, 55 bd ensures that the relevant party complies with appropriate data protection standards.
Data Retention Period
55 bd retains your information only for as long as necessary. All information is retained while your account is active. Even after an account is closed, some information may be kept for a specified period in accordance with legal obligations.
Transaction records, KYC documents, and communication history may be retained for an extended period due to legal requirements. Unnecessary information is securely deleted.
Your Rights
As a 55 bd user, you have certain rights regarding your personal information.
- Right to Access: You can find out what information we hold about you
- Right to Rectification: You can request correction of inaccurate or outdated information
- Right to Erasure: In certain circumstances, you can request that your information be deleted
- Right to Restrict Processing: In some cases, you can request that the use of your information be limited
- Right to Object: You can object to your information being used for specific purposes
To exercise these rights, contact our support team via 24/7 live chat or email. To learn more about responsible gambling, visit our Responsible Gaming page.
Protection of Minors
55 bd strictly does not provide services to anyone under the age of 21. Age verification is mandatory at the time of registration. If we determine that a minor has created an account, that account will be closed immediately and the relevant information will be deleted.
If a parent or guardian suspects that their child is using the platform, please contact our support team without delay.
Changes to the Policy
55 bd reserves the right to update this privacy policy as needed. In the event of significant changes, a notice will be posted on the website and registered email addresses will be informed. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy.
If you have any questions about this privacy policy or would like to learn more about 55 bd, our support team is always ready to help.
Privacy Contact: [email protected]
Live Chat Support: 24/7 (in Bengali and English)